Privacy Policy – Riseup Financial Services
Effective Date: [22/04/2022]
Last Updated: [25/04/2024]
At Riseup Financial Services (“we”, “our”, “us”), we are committed to protecting the privacy of our customers and ensuring transparency in how we collect, use, and safeguard your personal information. This Privacy Policy explains what data we collect, why we collect it, and how we handle it in compliance with the applicable Indian laws and RBI guidelines.
1. Information We Collect
We may collect the following types of information from individuals and entities:
a. Personal Information
- Full name, date of birth, gender
- Address, email, phone number
- Aadhaar, PAN, passport, or other ID proof
- Photograph and biometric data (if applicable)
b. Financial Information
- Bank account details
- Salary/income statements, business turnover reports
- Credit score and repayment history
- Tax documents, audited financials
c. Technical Information
- IP address, browser type, device details
- Usage logs, location data, session history (when using our online services)
2. Purpose of Data Collection
We use the information collected for the following purposes:
- To process your loan or credit application
- To verify your identity and conduct KYC as per RBI norms
- To assess creditworthiness and manage risk
- To comply with legal, regulatory, and audit requirements
- To provide customer support and service updates
- To improve our products, services, and digital platforms
- To send promotional offers or updates (only with your consent)
3. Data Sharing and Disclosure
We do not sell or rent your personal data. However, we may share your information under strict confidentiality in the following situations:
- With RBI-authorized credit bureaus (e.g., CIBIL, CRIF)
- With auditors, legal advisors, or financial partners
- With third-party service providers for IT, KYC, payment, or customer support services
- When required by law enforcement or under legal obligation
- During mergers, acquisitions, or business restructuring (with prior notice)
4. Data Protection and Security
- We use encryption, firewalls, secure servers, and access controls to protect your data.
- Sensitive information is stored and transmitted using secure protocols (HTTPS, SSL/TLS).
- Our employees and third-party partners are bound by confidentiality agreements.
- Despite stringent measures, we cannot guarantee 100% security of electronic data transmission.
5. Data Retention
- We retain personal and financial data for as long as necessary to fulfill the purpose for which it was collected and as required by law.
- After expiration of the retention period, data is securely deleted or anonymized.
6. User Rights
You have the right to:
- Access or request a copy of your personal data held by us
- Update or correct your information
- Withdraw consent (where applicable)
- Raise concerns regarding misuse of your data
To exercise these rights, please write to us at: [riseupfinancialservices2023@gmail.com]
7. Cookies and Online Tracking
When you visit our website or use our digital services:
- We may use cookies or tracking tools to enhance your user experience.
- You may choose to disable cookies through your browser settings.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors without verified parental or legal guardian consent.
9. Changes to Privacy Policy
We may revise this Privacy Policy from time to time. The updated version will be posted on our website with a revised date and will be effective upon publication.
10. Contact Us
Riseup Financial Services
Flat no.314,Model House,Punjagutta,Hyderabad
Email: riseupfinancialservices2023@gmail.com
Phone: +91 98855 79836
Website: www.riseupfinancialservices.in